Privacy Policy

1. Introduction

Menon Realty ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit menonrealty.ca or contact us through any of our services.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our website.

2. Information We Collect

We may collect the following types of personal information:

• Contact details — name, email address, and phone number when you submit a contact or inquiry form.
• Property preferences — details you provide about your real estate needs (e.g. budget, preferred neighbourhoods, property type).
• Usage data — pages visited, time spent on the site, browser type, and IP address collected automatically via analytics tools.
• Communications — records of emails or messages you send us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services.
• Send property listings, market updates, or other content you have requested.
• Improve our website and tailor content to your interests.
• Comply with legal obligations and resolve disputes.

We will not sell, rent, or trade your personal information to third parties.

4. Cookies and Analytics

Our website may use cookies and similar technologies (e.g. Google Analytics) to understand how visitors interact with our content. You can disable cookies through your browser settings; however, some features of the site may not function properly if you do so.

5. Third-Party Services

We may link to or embed third-party services (such as Google Forms, YouTube, or social media platforms). These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before submitting any personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. When your information is no longer needed, we will securely delete or anonymise it.

7. Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for the use of your personal information (subject to legal or contractual restrictions).
• File a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact us at abhi@menonrealty.ca.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

• Menon Realty
• 283 St. Mary's Street, Fredericton, NB E3A 2S5, Canada
• abhi@menonrealty.ca